Answers To Your Questions

Clothes

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Here you can place an explanation or answer to the question.

Here you can place an explanation or answer to the question.

Orders

We offer size exchanges, or you can return for a refund.

Check out our full Returns and Exchanges policy for more important details.

Currently, only standard shipping is available at checkout. If you need a rush order, please contact us by filling out the form at the bottom of the page or directly by email at andreac@exolavi.com, and we can try to accommodate you.

We do our best to make sure orders are processed as quickly as possible. Orders will be processed within 3-5 business days, excluding holidays. Once processed and shipped, delivery generally takes 2-9 days from shipping. We ship from Nevada, so shipping times will usually be shorter the closer you are, and longer the further you are.

Visit our full Shipping Policy for more info.

Damaged, Defective, Missing, or Incorrect items must be reported within 5 days of delivery to be eligible for exchanges/returns/refunds. Returns must be made within 14 days of delivery. Please contact us by filling out the form at the bottom of the page, or directly by email at andreac@exolavi.com.

Read our full Returns and Exchanges Policy for more important details.

If you need to cancel your order, please contact us ASAP by filling out the form at the bottom of this page. We will not be able to cancel your order after it has been shipped.

Make sure you’ve checked your junk and spam folders of your email in case the notification ended up there. Otherwise, please send us a message by filling out the form at the bottom of this page.

If you need help with your order, please contact us ASAP by filling out the form at the bottom of this page, or by direct email at andreac@exolavi.com. We will not be able to make changes to your order after it has been shipped.

We offer refunds in the form of store credit. You must contact us within 5 days of delivery. Returns must be shipped back to us within 14 days of delivery. Items must be in original condition, unworn, and unwashed. Please see our full Returns and Exchanges Policy for more important details on refunds.

If your order hasn't arrived within 9 days of shipping, please contact us by filling the form at the bottom of the page, or directly by email at andreac@exolavi.com. We want to make this right.

We believe that all bodies, of all shapes and sizes are beautiful and that we all deserve to dress like the goddesses we are. The reason we are currently not stocking Plus Sizes is because we are starting out as a small boutique with limited financial resources.

We will keep working hard to grow so we can bring you beautiful, high quality pieces in extended sizes.

Returns

Here you can place an explanation or answer to the question.

Here you can place an explanation or answer to the question.

Here you can place an explanation or answer to the question.

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